Connection and use of equipment and software

Access to our site is permitted on a temporary basis and we reserve the right to withdraw or amend the service we provide on or via our site without notice.

You are responsible for making all necessary arrangements for you to have access to our site. You shall ensure that:

• you have the equipment and software to obtain access to the site so that you are able to use the services. For the avoidance of doubt, Veolia shall not have obligations or liability in respect of any defect or failure of the equipment and/or software or access to the system.

• your equipment and software is used in such a manner as will not adversely affect or corrupt the site software or any other software which may be used by Veolia or used in the site or any information on the database.

• your equipment and software is not used to access or retrieve any data which you are not entitled to access.

Veolia may at any time:

• require you to disconnect the equipment and software or any part or parts thereof from accessing the site if in the opinion of Veolia the equipment and software is or has been the cause or contributory factor or is likely to be the cause of failures, interruptions, errors or defects in the site.

• suspend access to the site for the purposes of repair, maintenance or support of or changes to the site, or if there is or is believed to be, any fault in the site or in the delivery of the services.

• change the specification for the equipment and software or for access to the site.

Your obligations

You shall not:

• use the site or permit it to be used in any way that causes the site or access to it to be interrupted, damaged or impaired in any way.

• use or attempt to use or permit the use of any automated software agents (including without limitation, any screen scraper, spider or other web crawler) to access the site or to search, copy, monitor, display or obtain links to any part of the site.

• attempt to rectify or permit any person (not authorised by Veolia) to rectify any fault or inaccuracy in the data, system or database.

• otherwise tamper with or attempt to make any deletions, additions, adjustments or alterations to any of the site, services or database.

• allow access to the site and/or use of the services via your equipment and software other than by an authorised person.

• use the site or permit it to be used for any fraudulent or other unlawful purpose or activity, or infringe Veolia’s copyright or other intellectual property rights or those of any other person.

You will comply with all of your obligations under applicable Data Protection legislation in respect of information and data contained in the site.

User Id and access to the System

You shall ensure that each authorised person:

• uses their individual User Id, where this has been allocated to them, and has been properly trained to use the equipment and/or software to obtain access to the site

You shall not allow:

• simultaneous access to the site using the same login

• the transfer or sharing of a User Id and password

• another person to access the site via a User Id of an authorised person who has left you, and/or

• unauthorised connection to the Veolia Customer site

You shall notify Veolia immediately if a User Id, and/or password:

• becomes known or accessible to an unauthorised person, or

• is no longer to be used by the person to whom it was allocated.

On becoming aware of any unauthorised use of or access to the site or other breach, you shall take reasonable steps to ensure that such use or activity ceases and prevent a recurrence of it.

If a User Id has not been used to gain access to the site for a period of one year, Veolia may cancel that User Id without giving prior notice to you.

Remedies

If you or any authorised person do not comply with these Conditions of Use Veolia may at any time take such action as is necessary including suspending and or cancelling one or more including all the User Ids. Veolia reserves the right to cancel your User Ids at any time if there is reason to suspect use of the site for fraudulent or other unlawful purpose or activity.

Veolia may monitor your use of the site to verify that you are complying with the requirements of these Conditions of Use and are not accessing and using information inappropriately.

Exclusion and limitation of liability

So far as permitted by law, neither Veolia nor any third party shall be liable for any loss or damage, direct, indirect or consequential, arising from any interruption temporary or otherwise in the availability of the site, accessibility of the services or data, loss or damage to equipment and software or non-configuration of data.

Use of information

Veolia may collect information about you and each authorised person and may use and process that information:

• to ensure that you are using the site in an appropriate manner

• to be used for reporting and statistical purposes, and

• for any other appropriate purpose

• Refer to the Privacy policy in the site footer for further information regarding GDPR

General

Veolia reserves the right to change any or all of the Conditions of Use after giving reasonable notice.

These conditions of use apply to your access to the Dagenham Plastics site. Any dispute arising will be subject to the jurisdiction of the courts of England and Wales.